In the unlikely event that a Ryco product is found to be defective due to defects in material and/or workmanship, we will replace it for you free of charge (subject to conditions).
What is covered by this voluntary warranty?
In addition to your rights under the Australian Consumer Law, Ryco Group Pty Ltd provides a LIMITED WARRANTY for RYCO products that expires either 1 YEAR after the installation of the product or upon the expiration of the operation period recommended by the original equipment manufacturer for the vehicle/engine (whichever comes first).
During this voluntary warranty period if any engine or equipment is damaged as a result of the use of a proven defective RYCO product, Ryco Group Pty Ltd will pay to restore the engine or equipment to a condition equivalent to the state of the engine or equipment immediately prior to the damage. Consequential damage claims will not be covered by this voluntary warranty.
Conditions of this warranty
This warranty covers product fitted to vehicles in original condition and installed in accordance with current published vehicle listings.
This warranty does not apply to product that:
How to make a claim
To make a warranty claim you should:
Ryco Group may request that you deliver the defective RYCO product to Ryco Group for examination, with Ryco Group to reimburse you for your reasonable delivery costs.
Ryco Group Customer Service can be contacted directly on free call 1800 804 541 between 8am and 5pm EST Monday to Friday or by email at firstname.lastname@example.org
It may be necessary for Ryco Group to inspect any engine damage. Contact must be made with Ryco Group to discuss the defective Ryco product before any repairs are carried out.
Ryco Group will undertake the following actions (if and when required):
This voluntary warranty is given by Ryco Group Pty Ltd (ACN 004 237 727)
Business Address: 29 Taras Avenue ALTONA NORTH VICTORIA 3025
Free Call Phone: 1800 804 541
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.